Entry Level Customer Service Quality Assurance Analyst

Job Description:

A2Z Field Services is looking for entry-level, self-motivated, and customer-focused candidates to join our team. We are a leading company in the mortgage field services industry, headquartered in the Dublin, OH area. Here, you’ll have the opportunity to enhance your experience or launch your career, working with other Team Members to provide our clients with high quality services that you will be proud of!

Positions available are Full-Time and Part-Time with varying responsibilities ranging from order tracking, confirm pictures/reports recevied from Field Vendors, process work orders and order review.  Occasional shift changes and/or overtime may be required.

Benefits:

We offer:

• Full work from home schedule following initial in-office training period
• Additional training opportunities or meetings may require occasional in-office presence
• Certain positions can benefit from flexible working hours following the initial training period
• Competitive base pay of $14-$16 per hour
• Variable monthly performance bonus on top of base pay
• Full-time associates eligible for healthcare, vision and dental benefits from first day of employment

Experience and Skills:

• Ability to establish & maintain good relations with customers and vendors by providing excellent customer service

• Ability to plan, organize, and prioritize efficiently

• Great attention to detail

• Strong written & oral communication

• Proficiency using Outlook, Word, and Excel

• Ability to work independently

• Problem solving

 Click on "Apply Now" to answer a few basic questions and upload your resume.

Applicants should plan for extensive computer work and frequent telephone interactions. Reasonable accommodations may be made for qualified individuals with disabilities. Contact Human Resources to discuss possible accommodation needs.

Benefits

We offer:

• Full work from home schedule following initial in-office training period
• Additional training opportunities or meetings may require occasional in-office presence
• Certain positions can benefit from flexible working hours following the initial training period
• Competitive base pay of $14-$16 per hour
• Variable monthly performance bonus on top of base pay
• Full-time associates eligible for healthcare, vision and dental benefits from first day of employment